Cancellation Policy

Cancellation Timeframes

How to Cancel

To cancel your booking, please contact us at least 48 hours before your scheduled delivery time. You can reach us by phone or email. Cancellation requests must be confirmed by our team.

Weather-Related Cancellations

In cases of severe weather or circumstances beyond our control, we will work with you to reschedule or provide a full refund.

Refund Processing

Refunds will be processed to the original payment method within 5-7 business days after cancellation is confirmed.